Ref: BA03 Business Administration apprentice at The Chorley Surgery
An excellent opportunity for an enthusiastic, dedicated and highly motivated individual to join our well established and friendly team here at The Chorley Surgery in the centre of Chorley.
Apprenticeship Information
| Start Date | 01/10/2026 |
| Location | PR7 2EJ |
| Occupational Areas | Business Administration |
| Closing Date | 11/09/2026 |
| Wage | £8.00 Hour |
| Working Week | Hours ranging between 7.45am- 6.45pm Mon-Fri |
| Apprenticeship Duration |
12 months + 3 months EPA |
| Apprenticeship Level | 3 |
- Job Description
Vacancy Description
(FULL description of vacancy)
Please include the specific duties the candidate will be required to carry out on a daily basis.
This is what will be advertised on the College & National Apprenticeship
This is an excellent opportunity for an enthusiastic, dedicated and highly motivated individual to join our well established and friendly team here at The Chorley Surgery in the centre of Chorley.
We require a reliable individual to join our friendly team.
The successful candidate will be required to:
• Greeting patients and visitors in a professional and courteous manner.
• Answering telephone calls and directing enquiries appropriately.
• Booking, cancelling, and amending patient appointments.
• Maintaining accurate patient records and updating information on clinical computer systems.
• Handling incoming and outgoing correspondence, including emails, letters, and referrals.
• Filing and scanning documents in accordance with practice procedures.
• Supporting staff with general administrative tasks and office organisation.
• Always adhering to confidentiality and data protection requirements.
• Learning and following NHS and practice policies and procedures.
Applicants must have a good general standard of education including Maths and English and the ability to remain calm in a busy and sometimes challenging environment, excellent customer service skills and the sensitivity to deal with our patients in a kind, efficient and confidential manner.
Flexibility is crucial to accommodate training, holidays and occasional sickness.
Benefits:
• NHS pension
• Free parking
• On-site parking
Work Location: In person - Personal Qualities
• Personable, positive & enthusiastic
• Trustworthy, honest, reliable, caring and empathetic
• Hard working and resourceful
• Ability to work under pressure
• Ability to use initiative and work as part of a team - Qualifications Required
Educated to GCE/GCSE A-C grades or equivalent in Maths and English
- Future Prospects
During the apprenticeship, you will gain valuable experience in healthcare administration, customer service, information governance, and office management, helping to build a foundation for a future career within the NHS or healthcare sector.
- What will the End Point Assessment (EPA) include
EPA (End Point Assessment) – Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO.
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