This qualification will give you the core skills to lead a team successfully and the confidence to tackle difficult issues, like underperformance. You’ll learn how to plan, allocate and monitor work; tools and techniques to develop yourself as a leader; and how to get the most from your team.

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An Operations or Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Our Leadership and Management course allows you to have the responsibility of managing a team, managing projects and delivering operational plans.

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An Operations or Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. This apprenticeship programme can now be delivered across England!

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NEW FOR 2024! This occupation is found in the public and private industries to ensure that their organisations fulfil the requirements of their customers and other stakeholders. A fully competent Quality Practitioner can work in a wide range of organisations (from multi-nationals to SMEs), including automotive, defence, food, pharmaceutical, nuclear, retail, financial services, logistics services, public sector and government.

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An apprenticeship in Team Leading provides you with an understanding of your role, function and responsibilities. It will also establish the limits of your authority and accountability. You will be experiencing the role whilst developing new skills. You will be guided and supported in your decisions as a new leader, ensuring you can operate in the work place feeling motivated and confident that you can make a difference.

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