Ref: CS04 Customer service / Operations apprentice Level 2 at Cargo Movers Ltd

We have 7 UK employers and 36 across India. We serve all customer logistics requirements, Air and Sea Freight from across the world. The apprentice will be supporting shipping departments with all tasks and train in freight forwarding.

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• Job Description

  Support shipping departments with all tasks and train in freight forwarding.
  Invoicing customers
  Speaking to shipping agencies
  Speaking to customers for shipping, updates via telephone and email
  Custom clearance shipments
  Filing
  Training on customer quotations
  Sales / meeting ,calling and emailing new customers to help grown the business

• Personal Qualities

  Confident, not shy or afraid to ask questions, bubbly, keen to get stuck in

• Qualifications Required

  4 x GCSE A*-D/ 9-3 including Maths and English or equivalent.

• Future Prospects

  Progression to level 3 and role at the end if possible

• What will the End Point Assessment (EPA) include

  This includes an ‘Apprentice Showcase’ to provide examples of work, a practical observation and a professional discussion. All assessment methods will be conducted and graded by an independent EPAO.

• Things to Consider

  In order to progress your application, we will require you to complete additional paperwork and complete a BKSB assessment. The information will be sent via email if you meet the entry requirements set by the employer and linked training provider for the vacancy. Please check your junk mail whilst the vacancy is open.
  Until we receive the above, we are unable to progress your application so please monitor your emails.
  For more information on the NMW, please visit: https://www.gov.uk/national-minimum-wage-rates

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Customer Service Practitioner - Level 2 Apprenticeship (WBL)