Ref: BA04 APPRENTICE LEARNING RESOURCE FACILITATOR at Runshaw College
The priorities of the diverse and innovative role of a Learning Resource Facilitator are to provide an efficient and proactive service to support and motivate students.
All applications need to apply to the HR department https://www.runshaw.ac.uk/the-college/jobs/our-vacancies/vacancy-apply/?Category=Support%2520-%2520Library&Advert=f8tzYLkp_cwIo2
Apprenticeship Information
| Start Date | 03/02/2025 |
| Location | Lancashire |
| Occupational Areas | Business Administration |
| Closing Date | 04/01/2025 |
| Wage | ££15,257 Year |
| Working Week | 9-5pm |
| Apprenticeship Duration |
18 |
| Apprenticeship Level | 3 |
- Job Description
Carry out general helpdesk duties including answering the telephone, relaying messages from internal/external customers, dealing with enquiries from students and colleagues.
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General office administration including monitoring and maintaining department online mailboxes.
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Assist all users with a prompt response to enquiries and requests for support in the use of learning resources, the digital bookshelf, e learning and printed materials.
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Undertake standard Library specific duties which include circulation of stock, loans, returns, overdue books, reservations, shelving returned items, putting the collection in order, inter library loans, processing and repairing resources as appropriate.
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Working with Library administration programmes such as Heritage, EBSCO and Discovery.
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Provide a constant presence and visibility within the Learning Resource Centres, undertaking walkabouts and positive interaction with students.
Demonstrate outstanding interpersonal and communication skills as a role model for students in promoting a supportive academic ethos.
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Liaise with College Administration teams to support promotion and activities of the Learning Resource Centres.
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Utilise the College system to support booking of appointments for student one to ones and Supervised Study (checking timetables, sending text messages to students, composing pastoral logs)
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In liaison with other support staff and as directed by the Head of Student Services, update department databases, help guides and student resources as directed.
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Support with minute taking and associated administration duties for meetings (room bookings, collation of information, paperwork completion, agendas).
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Work to a high level of accuracy and attention to detail
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Any other duties in line with the demands of the department, commensurate with the role - Personal Qualities
Align to Runshaw College values of Excellence, Fulfilment, Dedication, Respect.
Display a positive, enthusiastic and friendly approach.
Be a team player.
Demonstrate excellent communication skills, verbally and in writing. - Qualifications Required
GCSE Maths and English Grade A*/9 – C/4 or equivalent or ability to operate at this level
Minimum of 3 GCSEs A*/9 to D/3 (excluding GCSE English & Maths) or equivalent - Future Prospects
Potential for continued professional development.
- What will the End Point Assessment (EPA) include
Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO
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