Ref BA35 Office Administrator Apprentice at Faith Fostering

The Office Administrator in a fostering agency provides essential administrative support to ensure the smooth day-to-day running of the service. The role includes maintaining accurate records for foster carers and children, coordinating meetings and panel paperwork, handling calls and enquiries, and supporting social workers with documentation.

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• Job Description

  Vacancy: Office Administrator Apprentice (Fostering Agency)
  We are seeking a motivated and organised Office Administrator Apprentice to join our fostering agency. This is an excellent opportunity to gain hands-on experience while supporting a team dedicated to improving the lives of children and young people.
  Role Overview:
  You will provide administrative support to ensure the smooth running of the office and assist the team in delivering a high-quality fostering service.
  Key Responsibilities:
  Supporting with general administrative tasks such as filing, scanning, and data entry.

  Maintaining accurate and confidential records for foster carers and children.

  Assisting with the coordination of meetings, supervisions, and fostering panels.

  Preparing documents and paperwork for reviews and panel meetings.

  Handling incoming calls and emails, directing enquiries appropriately.

  Supporting the onboarding process for new foster carers.

  Assisting with training coordination and sending reminders.

  Providing general office support to the wider team.

  What We Are Looking For:
  Good organisational and communication skills

  Willingness to learn and develop new skills

  Basic IT skills (e.g. Microsoft Office)

  Ability to maintain confidentiality and professionalism

  A positive and proactive attitude

  What We Offer:
  Full training and support towards a recognised qualification

  A friendly and supportive working environment

  Opportunity to gain experience within a social care setting

  Career development opportunities within the organisation

  This role is ideal for someone looking to start a career in administration within a meaningful and rewarding sector.

• Personal Qualities

  Friendly, approachable, and professional manner.

  Willingness to learn and develop new skills.

  Reliable, punctual, and committed.

  Positive and proactive attitude.

  Good team player with the ability to build relationships.

  Respectful and non-judgemental approach.

  Ability to maintain confidentiality and professionalism at all times.

  Flexible and adaptable to changing priorities.

  Calm and composed under pressure.

  Genuine interest in supporting a service that works with children and families.

• Qualifications Required

  GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred).
  Basic IT qualification or evidence of IT competency (desirable).
  Any prior administrative or customer service training/qualification.

• Future Prospects

  Progression to Full time paid role within the agency.

• What will the End Point Assessment (EPA) include

  EPA (End Point Assessment) – Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO.

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Courses related to this vacancy

Business Administrator Apprenticeship Level 3 (WBL)