BA16 Business Admin Apprentice - Delivery Services at ESG Global Ltd
We are an innovative and market-leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.
Apprenticeship Information
| Start Date | 14/07/2025 |
| Location | PR7 6AQ |
| Occupational Areas | Business Administration |
| Closing Date | 30/06/2025 |
| Wage | £7.55 Hour |
| Working Week | n-Fri working an agreed shift between 8-5 |
| Apprenticeship Duration |
18 months |
| Apprenticeship Level | 3 |
- Job Description
• General administration duties
• Building good working relationships with both internal and external customers
• Developing detailed industry knowledge and interpreting industry requirements
• Providing excellent customer service
• Providing professional, knowledgeable, and courteous responses to customer queries
• Responsible for helping to build excellent customer relationships
• Understanding the importance of quality control
• Accurately action Administration requests that are received via SharePoint and the PSO Mailbox - Personal Qualities
– Excellence: be accountable to deliver our best
– Passion: show how much we care each day
– Integrity: do the right thing when no one is looking
– Collaboration: work together to succeed together
• Excellent time and task management capability
• Excellent written and verbal communication skills
• Excellent attention to detail
•
• A willingness to learn
• Able to work to deadlines
• Able to work as part of a team or individually - Qualifications Required
• GCSE Math’s grade C, 4 or equivalent
• GCSE English grade C, 4 or equivalent - Future Prospects
Progression to whatever course or level they want to complete after this apprenticeship.
All employees can raise training requests for courses they’d like to complete so it’s their choice what they do in future.
Internal progression available into other departments or roles.
Some of our current apprentices are in our internal peer support programme and are paired with employees in depts they have expressed a potential interest in to learn what different roles and depts do. - What will the End Point Assessment (EPA) include
EPA (End Point Assessment) – Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO.
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